CONTACT US

Where expertise meets empathy

Office Hours

We are available to take your call or HIPAA-compliant text message Monday-Friday from 8:30am-5:00pm. We use the HIPAA-compliant digital phone software Weave.


General Inquiries

  • Confidential phone/text/voicemail

    (843) 800-1303

  • Confidential fax / Referrals

    (888) 316-7716

  • follow up Appointment scheduling, Medication refills, Clinical questions

    Please call (843) 800-1303 and kindly allow 12 business hours for a response.
    If you are a current patient, you can message your provider through our HIPPA-protected patient portal OnPatient. We do not use e-mail as it is not HIPAA-protected.

  • REQUIRED NEW PATIENT INTAKE FORM

    To schedule you with the correct provider(s) based on your individual needs, preferences, insurance, and schedule, we require all patients to fill out an intake form and read/sign our practice policies.


Patient Portal

Onpatient Portal for direct non-emergency access to your provider. Kindly allow 24-48 business hours for response from your provider.

Call 843-800-1303 or email info@sweetgrasspsychiatry.com for portal access. This email is never to be used for clinical questions as it is not confidential.


Billing Questions

Email: billing@sweetgrasspsychiatry.com

This email is not HIPAA-protected.

Medication Prior Authorizations

Message Sweetgrass Admin over the OnPatient portal or call/text 843-800-1303.


Grievances

Call or text (843) 800-1303 and ask to speak with one of our clinic managers.

OUR PRACTICE LOCATIONS

 

Mount Pleasant Office

710 Johnnie Dodds Blvd, Suite 200, Mount Pleasant, SC 29464

  • On the 2nd floor of the Live Oak Center behind Mount Pleasant Mall

  • Ample parking and wheelchair accessible

 

Isles of Palms Office

103 Palm Blvd, Suite 2A, Isle of Palms, SC 29451

  • On the 2nd floor of the Carroll Building directly on the Intracoastal Waterway

  • Free parking, notify us if you need disability accommodations